Study Abroad Coordinator

International Programs Office- Academic Affairs

For the 13th consecutive year, Rollins College has been named a “Great College to Work For”. Be a part of the Rollins experience and find a place where you belong. Ready to join us?

The Office of International Programs at Rollins College is seeking a service and detail-oriented Study Abroad Coordinator to join their team! The Study Abroad Coordinator functions as the primary coordinator and student advisor for a portfolio of field studies, domestic field studies, approved semester programs, and college-affiliated travel; coordinates the annual Study Abroad Fair; and manages the Student Site Leader program. This role also provides general student support and advising including leading pre-departure orientations, contributes to a wide variety of publicity and outreach efforts, assists with ongoing program assessment and supports projects and initiatives to improve operations, enhance student learning and increase diversity, equity and inclusion in education abroad.

Our Service Excellence Philosophy:

At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.

Total Rewards & Compensation:             

• 25 Days - Paid Time Off (vacation, sick and personal time)
• 11 Days - Paid Holidays
• 10 Days - Paid College Closure Days
• Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
• 100% Employer-Funded Health Reimbursement Account ($125+/month)
• 100% Employer-Paid Short & Long Term Disability Insurance
• Domestic Partner Benefits
• 11.5% Employer Retirement Contributions
• Discounted On-Campus Dining Meal Plans
• Free On-Campus Parking
• Free Access to Campus Amenities (gyms, pools, library, sporting events and more)
• Free Full Tuition for Employees and their Families
• Pet Insurance
• 100% Employer-Funded Employee Assistance Program
• Flexible Spending Accounts
• Award-Winning Wellbeing Programs: Blue Rewards, Rally Dollars, Hinge Health Musculoskeletal Coaching
• Plus More!

Additional Perks:

• Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards and more)
• Free E-Training Courses & Professional Development Opportunities
• IT Software & Laptop Discounts (Apple, Lenovo, and more)
• College Bookstore Discounts
• Annual Service Awards & Recognition Programs
• Discover what it's like to live in Orlando: Live, Work, Play and Learn
• Plus More!

The salary is low $40s annually.

Primary Job Responsibilities:

• Function as the primary student advisor and program manager for a portfolio of programs including 15+ short-term programs and 4-6 approved semester programs with 240+ student participants annually.

• Support program planning and publicity and ensure that program websites and other materials are updated and accurate. Develop and oversee faculty-led program budgets. Assist program leaders with targeted publicity and with program arrangements and bookings as needed. Meet with program leaders throughout the process and maintain strong relationships with partners to effectively support students.
• Oversee the application, acceptance and confirmation processes in cooperation with program leaders and the IP Director. Process applications, conduct interviews, notify students, manage waitlist processes, and confirm student participants.
• Manage the pre-departure process. Send student information and materials to partners as needed. Send students reminders and instructions about visas, housing applications, flights, course approvals, orientations, and other pre-departure processes; prepare and send general pre-departure materials to students and help plan pre-departure orientations. Prepare updated registration information and work with students and colleagues on campus to ensure accuracy of student accounts and resolve any issues that arise. Review student voluntary health information and communicate as needed to mitigate risks and support students.
• Provide information, resolve problems, and support crisis management and response as needed while students are abroad. Support program leaders with any issues or concerns that arise during travel.
• Throughout the process, respond to student questions and provide support to students to help ensure a successful study abroad experience. In addition, respond to questions from program leaders and be available to support them as needed.

• Provide general study abroad advising for any students interested in study away. Advising areas include: all Rollins approved programs and field studies, study abroad eligibility requirements, application processes, deadlines, registration, credit transfer, billing, financial aid and scholarships, and office services, policies and procedures.
• For Rollins-affiliated international travel and domestic programs:
• Track and manage any travel in this category including coordinating with faculty/staff leaders as needed; assisting students with registration, overseeing pre-departure processes and providing additional support as needed.

• Manage the Student Site Leader program including recruitment; expectations and contracts, student training, assessing student learning, and conducting annual assessment of the program as a whole.
• Lead the planning and execution of the annual Study Abroad Fair including invitations, event planning, publicity, preparation of materials, etc. Lead study abroad information sessions, conduct classroom visits, and participate in other events for incoming, current, and returning students as needed. Assist with efforts to increase diversity, equity and inclusion in study abroad.
• Assist with program assessment and student learning initiatives including conducting program reviews, leading pre-departure orientations, leading mid-semester check-ins with students abroad, and managing the online orientation course.
• Support larger projects and initiatives to improve general office operations, improve programs, and enhance student learning.
• Participate in professional conferences and conduct study abroad program site visits (When budgets and time constraints allow).

Minimum Qualifications:

• Bachelor’s Degree required.
• At least two (2) years of relevant experience.
• Strong organizational, communication, writing skills, and computer skills.
• Strong computer skills including Microsoft Office products and email software.
• Ability to handle detailed, confidential, legal and personal information as well as situations with a high degree of discretion.
• Ability to interact effectively and respectfully with students, faculty, and staff in order to establish and maintain good working relationships.
• Ability to analyze complex situations and to make sound judgments and decisions.
• Ability to effectively communicate and present information to large groups of people.
• Ability to meet strict deadlines, prioritize tasks, and work independently.

Preferred Qualifications:

• Experience working in higher education or with college students, particularly in the field of education abroad.
• Experience working in the field of education abroad and/or experience participating in education abroad.

 Work Environment:

• Working in-person, on campus, in an office environment.
• Work requires visual strain and use of computer.
• Some work may include nights and weekends, and some travel will be required.

To learn more about Rollins effort about the College’s response to COVID-19, please click here.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

• Cover Letter
• Resume
• Screening of applications will begin immediately.

About the Office of International Programs:

The Office of International Programs makes international education a priority: Rollins is among the top 12 U.S. institutions of its type for the percentage of students who study abroad! In fact, it's our mission to educate Rollins students to be global citizens.

The Office of International Programs (IP) oversees and coordinates all off-campus international programs and all domestic off-campus, credit-bearing programs for students in the College of Liberal Arts and Hamilton Holt School. This includes our approved semester programs, our faculty-led summer programs, and our faculty-led short-term field studies during the winter, spring, and summer breaks. We also support students traveling internationally through Crummer Graduate School of Business courses, on unaffiliated programs, and engaging in conferences, research, and competitions abroad!

About Rollins College:

Rollins seeks to foster and to model a campus environment that is welcoming, safe, and inclusive to all of our administrators, faculty, staff, and students. We view differences (e.g. nationality, race, gender, age, sexual orientation, socioeconomic class, physical ability, learning styles, perspectives, etc.) not as obstacles to be overcome but as rich opportunities for understanding, learning, and growth.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities.