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Senior Front Office Assistant - Orlando Health - Buenaventura Adult Medicine - 1st Shift


Senior Front Office Assistant - Orlando Health - Buenaventura Adult Medicine - 1st Shift

Department: OHPA BVL Adult Med
Full Time
ReqID: req47208

The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor.


  • High School graduate or equivalent. 
  • Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. 
  • Knowledge of ICD & CPT.


Two (2) years' experience in a medical office environment.

Essential Functions

  • Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. 
  • Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures. 
  • Performs word processing and spreadsheet data. 
  • Performs charge entry and cash handling. 
  • Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations. 
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. 
  • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

  • Participates in Quality Assurance and Quality Indicator activities as assigned. 
  • Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. 
  • Maintains a clean, safe and organized office. 
  • Act as a Liaison to assist office billing service as requested.

ADDRESS: 104 Buenaventura Blvd Kissimmee FL 34743


Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks, and is based in Orlando, FL. Our facilities, advanced medical treatments and procedures, and highly qualified staff have distinguished Orlando Health as a healthcare leader for nearly two million Central Florida residents and 10,000 international visitors annually. Click here to learn more about Orlando Health.