Host/Hostess (Table service and/or Quick Service location) at WDW Epcot & Coronado Springs

Location
WDW - Epcot and Coronado Springs Resort
Salary
Start pay rate $14 per hour
Posted
May 31, 2022
Closes
Jul 30, 2022
Ref
Host/Hostess available at different WDW locations
Contract Type
Permanent
Hours
Full Time
Career Level
Entry Level

Being a Host/Hostess is more than just greeting and seating guests. The primary responsibility of the Host/Hostess is to be the first point of contact for the guest with the restaurant. The Host/Hostess must know everything about the restaurant, from hours of operation and directions to reservations and available seating. This information is used to make the guests’ arrival at the restaurant a flawless experience and to keep other team members informed of what to expect.

Work Duties

  • Answer phone in a timely and appropriate manner
  • Prepare and maintain Host/Hostess area for guest arrival
  • Properly and efficiently utilize the restaurant reservation, seating and paging systems
  • Politely greet all guests in a timely fashion
  • Lead guests to the table and seat guests in an appropriate fashion
  • Politely inform guests of wait times and prepare wait lists as necessary
  • Answer any guest questions as necessary
  • Offer all guests a fond farewell
  • Have basic knowledge of acceptable forms of payment and the Disney Dining Plan
  • Perform work duties in compliance with all Company guidelines and policies
  • Display proper food safety procedures at all times
  • Follow all necessary laws and processes for the safe service of alcohol
  • Work closely with all other team members and display good teamwork
  • Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
  • All other tasks as assigned

NOTE: This Job Description is subject to change at any time

 

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