Applications Support Specialist

Orlando, Florida
$50,000 - $68,000 per year plus benefits
Jun 20, 2022
Aug 19, 2022
Government, Legal
Contract Type
Full Time
The Applications Support Specialist position:

  • Works with others to install and configure key network applications
  • Collaborates with other I.T. teams, users, and vendors to triage networked application issues that prevent clients and users form accessing and utilizing information technology.
  • Initiates and participates in system upgrades.
  • Establishes user access levels and maintains key systems security protocols.
  • Troubleshoots assigned programs and applications and works to resolve application errors.
  • Reviews vendor release notes on upgrades and corresponding test plans / test cases.
  • Performs testing through multiple rounds, multiple levels, and in multiple environments.
  • Assists, identifies, and works with operations to implement temporary solutions when needed.

Requirements for the Applications Support Specialist:

  • Bachelor’s degree preferred and two years of related experience are required. Additional experience may be substituted for Bachelor’s degree on a year for year basis.
  • Requires knowledge of Microsoft Office Suite, Windows OS, Testing management tools, and ITIL incident tracking software.
  • Knowledge of database basics, data file layouts, network computing fundamentals and related products to extract data from a system database is also helpful.
Ideal candidate / applicant is seeking a role and is receptive to:

  • High degree of autonomy, self-accountability, high work ethic, and service ownership.
  • Small team environment with a great degree of individual contributor expectations.
  • Desires a long term and very stable work experience.
  • Strong ethical compass when dealing with others most private information.
  • Seeks knowledge and skill growth and is comfortable with limited advancement opportunity.
  • Enjoys and excels at representing org interests to external partners and stakeholders.
Why should you apply?

  • Employee health, dental and vision insurance effective day 1
  • 18 accrued vacation days and 12 paid holidays annually
  • Pension plan or Investment plan through FRS
  • Life and long-term disability insurance
  • Tuition reimbursement and professional development opportunities

For consideration and more detailed information about the Applications Support Specialist position please visit our website at to apply.

At OCCC, equal talent will always get equal opportunity.

DFWP / Background Checks Required.


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