Supervisor, Admissions

Location
Orlando, Florida
Salary
Open
Posted
Jun 23, 2022
Closes
Aug 22, 2022
Ref
575088#XOJ-Universal.1

JOB SUMMARY: Oversees operations and employees within the Admissions department which includes, but not limited to: Pass Sales, Rental Services and Turnstiles. In addition to communicating needs with department team members as well as other departments, ensures that each area is running efficiently.

MAJOR RESPONSIBILITIES:

  • Responsible for supervising employee workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships within UO to ensure our employees are exceeding expectations.
  • Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
  • Ensures employees receive proper training and development. Ensures performance standards are established and reviewed with all employees.
  • Monitors labor standards, projects labor needs, and explains shortages and overages to Assistant Manager.
  • Performs administrative duties such as scheduling, maintenance of attendance records, vendor relations, and other related duties.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

EDUCATION:

  • High school degree or GED required.
  • Associate's degree (AA) or equivalent from two-year College or technical school preferred.

EXPERIENCE: 1-3 years supervisory experience and cash handling experience required; or equivalent combination of education and experience.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2022 Universal Studios. All rights reserved. EOE

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