Support Specialist - $1,000 Sign On Bonus

Overview

The Facilities Management Division is seeking a highly qualified Support Specialist for the Special Services Maintenance office. The Support Specialist position provides administrative support and daily contract oversight of term contracts for security guard services, janitorial, pest control, window cleaning, uniforms, shoes, etc. in the maintenance district.  In return, we offer stability with excellent benefits, including membership in the State of Florida Retirement System

Facilities Management Division prides itself on providing outstanding customer service through teamwork, innovation, and the development of positive relationships with our customers and teammates. Our mission is to provide safe, sustainable, and well-maintained facilities and services through high standards of integrity, professionalism, and ethics.

We are committed to providing a work culture that emphasizes mutual respect, trust, career development, and a collaborative work environment that recognizes individual achievements.

Representative Duties

• Reviews and tracks security contractor open invoices (over 50 invoices received weekly).
• Assists with documentation/tracking of the security contractor’s OJT program and Screener Testing program.
• Tracking of security contractor Monthly Meeting Minute Reviews/Corrections.
• Tracking of security guard background clearances
• Documentation/Tracking of security guard training requirements
• Filing of security guard incident reports.
• Preparing Draft Unsatisfactory Service Reports as directed.
• Arranging for maintenance/repair of security scanning equipment as needed.
• Electronic filing of Security Guard Incident Reports and after-hour/weekend property emergency reports generated by the security guard contractor.
• Assists with contractor oversight associated with pressure washing, landscaping, pest control/fertilization, parking lot sweeping, signage, tree trimming and fencing/manual gate repairs/installs.
• Assists with administration of Background Clearance records.
• Assists with administration of Orange County Security Committee records.
• Purchases uniform and safety shoes.
• Provides administrative back up to Administrative Specialist.

Minimum Qualifications

High School diploma or equivalent and three years’ experience in support of customers.

Intermediate computer skills in Word, Excel, and Microsoft Outlook.

May be required to provide own transportation to perform work related duties.

Intermediate computer skills in Word, Excel and Microsoft Outlook.
Must possess and maintain a valid Florida Driver’s License by date of hire.

Preferences

Knowledge of Computerized Maintenance Management System (CMMS) Maximo preferred.

Experience in providing fiscal and budget management support.

Excellent verbal and written communication skills. Excellent customer service skills and ability to work in a team environment. 

Employee Benefits

$1,000 Sign On-bonus

Medical, Dental, and Vision Insurance offered

Telecommuting

Paid Training and Certifications Safety Shoes Flexible Spending Account and Health Savings Account options Short Term Disability, Long Term Disability and Life Insurance FRS (Florida Retirement System) 457 Retirement Savings Paid Time Off that Accrues with Years of Services Paid Holidays NOTE:

All applicants selected for hire in the Administrative Services Department must successfully complete a Criminal History and Background check.

Standard work hours are Monday thru Friday 7:00 a.m. to 4:00 p.m. Work hours may include, weekends, after-hours, and post hurricane response due to operational needs.

This position is subject to assignment at any Facilities Management location due to project, task, or operational requirements.