Orlando Health Arnold Palmer Hospital for Children

Providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years, Orlando Health Arnold Palmer Hospital for Children is located on the downtown Orlando campus and includes 156 licensed beds for specialized care for children as well as the Bert Martin's Champions for Children Emergency Department & Trauma Center, offering trauma care for children as the pediatric site of the Orlando Health ORMC Level One Trauma Center. State-of-the-art pediatric services are provided by a comprehensive staff that includes pediatric subspecialty physicians and a nursing team that is “Magnet” recognized for nursing excellence and high-quality patient care. The hospital also has earned national recognition for 12 consecutive years as a “Best Children's Hospitals” by U.S. News & World Report and was included, together with Orlando Health ORMC, in the IBM Watson Health 100 Top Hospitals® list for 2021.

Position Summary

The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned section.

Essential Functions

 Provides daily supervision of personnel and reporting of tests.
 Monitors workflow evaluates compliance with service guarantees and quality control requirements.
 Works cooperatively with all customers and responds effectively to meet or exceed the customer's needs. Monitors customerservice satisfaction and addresses issues in a timely manner.
 Orients and trains team members in department.
 Completes performance competency evaluations, coaching plans.
 Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section.
 Schedules staff to meet workload requirements while minimizing expense.
 Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency.
 Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes.
 Verifies results and quality control data for accuracy and reliability.
 Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.
 Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as required.
 Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance logs. Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory manager.
 Implements new test methods and procedures under the direction of the laboratory manager and medical director.
 Supports the manager in maintaining the operational budget within budgetary constraints.

Other Related Functions

 Understands the role and function of all laboratory areas and is able to fulfill team leader responsibilities in other areas as required.
 Maintains an active role in the laboratories quality improvement program (incident reports, CAP surveys, TAT's, service guarantees) and ensures level of competencies to include orientation, departmental training, and complete understanding of all areas of assignment.
 Enforces departmental compliance of all safety and infection control practices.
 Maintains confidentiality of patient record and hospital and departmental issues at all levels.
 Interacts with other laboratory sites to support consistency and standardization in testing methodology and procedures to provide the same quality of patient care

Education/Training

Graduate from an approved school of medical laboratory technology or appropriate training facility. Bachelor's degree in related science field. Completion of an approved clinical laboratory training internship.

Licensure/Certification

Maintains current supervisor license and medical technologist license required for area of responsibility - Florida Department of Health.

Experience
Five (5) years laboratory experience.