Product Owner

Employer
Stax
Location
Orlando, FL
Salary
Open
Posted
Aug 29, 2023
Closes
Oct 28, 2023
Ref
1804530#OJ-Stax.2
Category
IT

The Product Owner will be someone who is customer-focused, passionate about SaaS and financial technology, and has a desire to make an immediate impact. This individual will collaborate closely with teams and stakeholders across the entire company to innovate and elevate our payment product offerings. They should be a practical, creative problem solver, with a good technical and user experience understanding. Responsibilities will include working guiding a development squad, driving product decisions, user story creation, and applying strategic thought to prioritization.



Responsibilities

  • Engage with customers to understand their pain points, needs, and aspirations
  • Manage backlog with inputs from customer, stakeholders, and the roadmap.
  • Build and maintain product use cases, requirements, and workflows
  • Work with design, development and QA teams to ensure that user and payment flows are designed and implemented in accordance with regulations, standards, and great customer experience.
  • Define and improve the Stax's key differentiators in w.r.t. payments technology.
  • Recommend and set priorities based on business and customer impact
  • Lead an agile squad through each sprint.
  • Provide clarity and functionality decisions to assist developers during product development
  • Contribute to improving internal processes
  • Work with operations team to manage escalated support issues and triage them into sprints as appropriate
Requirements

  • 4+ years as a Product Owner/Manager
  • Demonstrated examples of successfully launching new products to a large customer base.
  • Experience working with SaaS platforms
  • Self-directed and motivated; excellent communication skills, to work within team and client relations
  • Solution ¬≠oriented with the ability to think strategically and creatively in decision-making
  • Strong work ethic to exceed expectations and goals
  • Coachable and able to take direction and feedback well, yet being forward-thinking to challenge the status quo
  • Preferred: Deep understanding of the payment lifecycle from payment method presentment to merchant funding.
  • Preferred: CSPO or similar certification

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