Call Center Agents (Hybrid) - Orlando, FL

Orlando, Florida (Municipal Drive, 32819)
$55,000 - $80,000
Nov 02, 2023
Jan 01, 2024
Call Center, Sales
Contract Type
Full Time
Hybrid, In-Office

Immediately Hiring Full-Time Call Center Agents at American Management Services!

Call Center Agents at American Management Services work alongside our team of Field Service Managers to set appointments with qualified business owners. You must have the ability to thrive in a fast-paced, volume and metric driven environment.

 What’s in it for you as a Call Center Agent:

  • Comprehensive health benefits (Medical, Dental, Vision).
  • Competitive weekly pay with paid training.
  • Monthly performance-based incentives: Enjoy Disney and Universal Tickets, Restaurant Row Dining Vouchers, and Weekend Getaways.
  • Flexible hybrid work arrangements post 90 days, based on performance.
  • Compensation - Base pay plus commission that puts you in the driver’s seat of how much you earn!!

 What you must have as a Call Center Agent:

  • 2+ years of outbound (commissioned) call center experience (Timeshare and Collections agents do extremely well in this role)
  • Ability to demonstrate past success in a sales & business role
  • Ability to thrive in a fast-paced, volume and metric driven environment
  • Punctual, detail-oriented, outgoing and exceptionally organized mindset

What you will do as a Call Center Agent:

  • 150-200 cold calls a day
  • Tactically and professionally get past the gatekeepers
  • Identify pain points (areas of opportunity) while speaking with the business owners
  • Use those pain points to schedule an appointment with the business owner and one of our regional directors.
  • Training and ongoing development


  • Full-time - Monday to Thursday 8:30 am – 5pm; Friday 8:30 am- 4:00 pm
  • No nights
  • Occasional weekends

Work Location: Municipal Drive, 32819

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