EBB & FLOW Bartender

Location
Orlando, Florida
Salary
Open
Posted
Apr 09, 2024
Closes
Jun 08, 2024
Ref
OUTLE001354#OJ-Evermore.1
Industry
Hospitality
Category
Food / Beverage
Workplace
In-Office

About Evermore

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons®. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life and is seeking individuals who want the challenge of building this exciting resort experience.

Key Responsibilities:

  • Create a welcoming and attentive atmosphere, engaging with guests, and addressing their needs.
  • Greet and interact with guests in a friendly, attentive, and professional manner.
  • Anticipate when guests require additional service.
  • Provide recommendations on beverage selections, answer any questions about the menu and deliver prompt service.
  • Tailor food and drink orders to meet guests' preferences and dietary restrictions.
  • Accurately take guests food and beverage orders.
  • Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.
  • Prepare and serve a wide variety of cocktails, wines, spirits, and non-alcoholic drinks with precision and consistency while adhering to presentation standards.
  • Follow standardized recipes and techniques to ensure the highest quality of beverages.
  • Garnish drinks creatively to enhance their presentation.
  • Maintain a clean and organized bar area, including the proper storage and rotation of beverages, glassware, and supplies.
  • Handle cash and credit card transactions accurately and efficiently, including processing payments, giving change, and closing tabs.
  • Participate in training and development opportunities to expand your knowledge of beverages, mixology techniques, and customer service skills.
  • Ensure that glassware, bar tools, and equipment are clean and in good working condition.
  • Monitor and manage inventory levels of spirits, wines, and other bar supplies.
  • Ensure compliance with state, federal, and local regulations for all F&B outlets.
  • Menus can be extensive and may change frequently. Bartenders need to be well-versed in the menu offerings, including ingredients, preparation methods and any specials.
  • Stay up to date with the latest trends in mixology and beverage culture.
  • Possess a deep understanding of different types of spirits, wines, and liqueurs.
  • Educate guests about the history, origin, and characteristics of various drinks.
  • Must stay current with resort operations and food & beverage trends.
  • Adhere to all local, state, and federal regulations regarding the sale and service of alcoholic beverages.
  • Verify the legal drinking age of guests and refuse service to those who are underage or intoxicated.
  • Recognize signs of intoxication and handle situations appropriately.
  • Coordinate with the kitchen and wait staff to ensure smooth service and timely delivery of drinks.
  • Collaborate with other staff to maintain a well-organized and efficient bar operation.
  • Assist in training new bartenders and staff, if required.
  • Suggest premium or specialty drinks to enhance their dining experience and increase revenue.
  • Promote special promotions, wine pairings, and other offerings as directed by the management.
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner.
  • Complete side work as assigned.
  • Monitor and assess the condition of bar equipment and report any maintenance or repair needs promptly.
  • Speak with others using clear and professional language.
  • Ensure adherence to quality expectations and standards.
  • Follow all company and safety and security policies and procedures, and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Engage in a positive guest focused environment.
  • Perform other duties as assigned.

Education, Skills and Experience

  • High school Diploma
  • 2-4 years of hospitality and bartending experience, customer service focus
  • Knowledge of beverage mixing techniques, cocktail recipes, and presentation.
  • Food, alcohol, and safety certifications under FL requirements.
  • Written and verbal communication skills.
  • Proven organizational and time management skills.
  • Excellent communication and interpersonal skills; ability to interact with a wide range of people.
  • Outstanding organizational and problem-solving skills.
  • Ability to multi-task in a fast-paced environment.
  • Capable of performing the role in a busy work environment.
  • Proficient in reading safety procedures and operating guidelines.
  • Attention to detail and commitment to maintaining the highest standards of cleanliness and hygiene.
  • Familiarity with POS (Point of Sale) systems and basic math skills for handling payments.
  • Inspired always to lead Evermore brand and team member values.
  • Valid Florida Driver's License with an acceptable driving record.

Physical Requirements

  • Able to safely lift, pull and push up to 75 pounds.
  • Able to stand, walk, stoop, kneel, bend, and reach.
  • Subject to environmental conditions, work activities can occur inside and outside.

We are an innovative workplace; seeking great people like you!! Our Work Culture

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips “easy on purpose”. We're building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to our guests. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry.

We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability, and a Wellness program. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join us? We can't wait to meet you!

EOE/M/F/D/V

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