STORE SUPPORT

Employer
Home Depot
Location
Casselberry, Florida
Salary
Open
Posted
Oct 17, 2024
Closes
Dec 16, 2024
Ref
6947405#OJ-HomeDepot.21
Industry
Technology
Workplace
In-Office

Location – Casselberry, FL

Job ID – 113874BR

Category – Support

Apply By – Applications are accepted on an ongoing basis

Role Overview

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

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