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Account Service Manager

Starmark
locationFort Lauderdale, FL 33301, USA
PublishedPublished: 4/17/2026
Full time
Account Service

Work is more rewarding when you remove all the barriers to the best thinking. That's why the big stuff - from brand initiatives to new tech launches to bespoke digital efforts - goes further with Starmark. So come light up some new possibilities for your career as part of our crew.

Starmark proudly follows Agile methodologies agency-wide, so you'll fit right in if you're a self-motivated explorer who plays well with others and loves stellar work that brings results.

As an Agile Team We Value:
  • Quick Daily Check-ins: set business priorities, facilitate collaboration, increase transparency, reduce noise, avoid waste
  • Solid Planning: Participate in project roadmaps, plan new stories with clients, plan your work in 2-week sprints
  • People Who Deliver: excellent work for the client while managing effective relationships both externally and internally
  • Being Able to Respond to Change: Plan for change, remain flexible, collaborate with team and client for success

Account Service - Advertising Agency

Looking for candidates with a skillset that includes experience managing client programs from integrated and digital campaigns to website and application development.

Expectations:
  • Ability to work directly with client and team to build relationships
  • Balanced analytical and creative mindset
  • Strong written and verbal communication skills
  • Strong presentation skills
  • Exceptional organizational skills
  • Ability to manage multiple projects in an Agile, deadline-driven environment
  • Serve as point of contact for all client day-to-day communication and oversight
  • Ability to liaise with strategy, creative, development, media, business intelligence and content teams
  • Understanding of aligning marketing strategies with business needs
  • Experience in developing goals and requirements, project plans, and managing budgets
  • Passion for learning the latest technologies and techniques
  • Ability to thrive in a fast-paced, self-starter environment, juggling multiple accounts at once
  • Ability to work well with others and resolve conflict when necessary
  • Strong knowledge of both traditional and digital technologies
  • Strong knowledge of Client Services Management processes including Agile methods a plus
  • Maintain and grow client relationships through the development of strategic marketing strategies based on clients business goals, audience and budget
  • Contribute to the financial health of the agency by participating in new business development efforts and/or ensuring forecasted client programs are executing as planned
  • The ability to help educate clients on complexity of work and set client priorities for feasible delivery

Requirements:
  • Bachelor's degree in Communications, Advertising or Marketing or similar profession in Account Management
  • 3+ years experience in related advertising background
  • Experience working directly with clients and/or in a client services role
  • Advanced computer skills
  • Math and analytical skills
  • Attention to detail and ability to multi-task
  • Ability to work in a fast paced environment
  • Ability to communicate effectively with clients and team members

We offer paid benefits, paid time off and more

Starmark is a national integrated marketing agency headquartered in Fort Lauderdale, FL that specializes in strategic thinking, award-winning creative, branding, advertising, interactive and public relations.