Description
Part-time, non-exempt; Seasonal
General SummaryThe Cafe Attendant supports daily operations at Heidi's Place by providing friendly, efficient food and beverage service to patrons, maintaining a clean and organized work environment and completing duties assigned by Food and Beverage management.
Essential Duties & Responsibilities (other duties may be assigned)
• Provide courteous and efficient service to patrons at Heidi's Place.
• Prepare, stock, serve and replenish food and beverage items according to established procedures.
• Operate point-of-sale systems accurately and handle transactions in accordance with cash-handling procedures.
• Maintain counters, service areas, kitchen, storage areas and equipment in a clean, sanitary and orderly condition.
• Monitor inventory levels and communicate supply needs to Food and Beverage management.
• Follow all food safety, sanitation and health standards.
• Uniform: Required to wear black dress slacks, black non-slip shoes, black socks and designated Food and Beverage uniform shirt.
• Observe safety requirements. Report safety issues and items requiring work orders to supervisor or safety and security.
• Work effectively with all Artis-Naples team members.
QUALIFICATIONS:
Competencies, Core Values, Education and Experience
Competencies
To perform this job successfully, an individual should possess and demonstrate the following competencies:
Organizational Core Values
Education
Experience
• Two or more years' experience working in food service, restaurant or hospitality environment preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment is primarily in Heidi's Place and related food and beverage service areas.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Part-time, non-exempt; Seasonal
General SummaryThe Cafe Attendant supports daily operations at Heidi's Place by providing friendly, efficient food and beverage service to patrons, maintaining a clean and organized work environment and completing duties assigned by Food and Beverage management.
Essential Duties & Responsibilities (other duties may be assigned)
• Provide courteous and efficient service to patrons at Heidi's Place.
• Prepare, stock, serve and replenish food and beverage items according to established procedures.
• Operate point-of-sale systems accurately and handle transactions in accordance with cash-handling procedures.
• Maintain counters, service areas, kitchen, storage areas and equipment in a clean, sanitary and orderly condition.
• Monitor inventory levels and communicate supply needs to Food and Beverage management.
• Follow all food safety, sanitation and health standards.
• Uniform: Required to wear black dress slacks, black non-slip shoes, black socks and designated Food and Beverage uniform shirt.
• Observe safety requirements. Report safety issues and items requiring work orders to supervisor or safety and security.
• Work effectively with all Artis-Naples team members.
QUALIFICATIONS:
Competencies, Core Values, Education and Experience
Competencies
To perform this job successfully, an individual should possess and demonstrate the following competencies:
- Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values.
- Financial: Ability to define problems, collects data, establish facts, and draw valid conclusions.
- Oral Communication: Speaks clearly and confidently, listens and gets clarification; participates constructively and thoughtfully in meetings.
- Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
- Teamwork: Fosters a cooperative work environment by actively participating with colleagues, set priorities and solves problems.
- Technical Skills: Knowledge of computerized information systems used.
- Quality Management: Demonstrates accuracy and thoroughness.
- Written Communication: Writes clearly and informatively; varies writing style to meet needs; presents information effectively.
Organizational Core Values
- Collaborative: working internally and externally to accomplish something together that we may not be able to accomplish separately in order to realize shared goals.
- Transparency: behaving and communicating in a manner that exudes openness and sheer honesty.
- Excellence: a standard of performance that surpasses ordinary standards.
- Accountability: the acceptance and assumption of responsibility for actions, decisions and results.
- Patron-first: placing the patron at the center of our efforts.
- Integrity: a commitment to the highest standards, values and principles through every action and decision.
Education
- High school diploma or GED
Experience
• Two or more years' experience working in food service, restaurant or hospitality environment preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this position, the employee is regularly required to sit and use hands to finger, handle, or feel.
- The employee is frequently required to reach with hands and arms and talk or hear.
- The employee is occasionally required to stand and walk.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision and color vision.
Work Environment
The work environment is primarily in Heidi's Place and related food and beverage service areas.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.