Join Our Team at Exploria Resorts!
Are you driven by success and ready to seize a lucrative opportunity? We're currently hiring detail-oriented individuals to join our incentive-based collection team. If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you.
What does Exploria Resorts have to offer?&nbsp;&nbsp;Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including&nbsp;Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&amp;D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
Position: Call Center - Collections Representative
Compensation:
- $16 per hour, with an added $1,500 - $2,500 monthly performance-based incentive potential! (Averaging $25-26/hr!)
- New Hire guarantee of $800 performance incentive for the first three full calendar months of employment!
Hours/Shift:
- Monday - Friday (3 days will be an 8 am-5 pm shift, 2 days will be a 9 am-6 pm shift)&nbsp;
- Every other Saturday (If you work on Saturday your day off will be during the week).
- Sundays: Always off&nbsp;
- Onsite - 25 Town Center Blvd. Clermont FL 34714
*Subject to change based on business needs
Key Requirements:
<ul>
<li>Clear communication skills, both oral and written, to convey information effectively.</li>
<li>Exceptional customer service abilities, ensuring 100% customer satisfaction.</li>
<li>Quick and accurate decision-making skills to evaluate alternative courses of action.</li>
<li>Ability to manage multiple priorities efficiently and adapt to the fast-paced nature of our business.</li>
<li>Demonstrated ability to influence others positively.</li>
<li>Professional and friendly demeanor, representing our company values.</li>
<li>Flexible schedule to accommodate business needs.</li>
</ul>
<h3>Qualifications</h3>
Qualifications and Skills:
<ul>
<li>1+ year of experience working in an outbound call center</li>
<li>1+ year of collections experience is highly preferred&nbsp;</li>
<li>1+ year working in the timeshare/Vacation Ownership industry is a plus&nbsp;</li>
<li>Strong communication and negotiation skills.</li>
<li>Good time management and organizational skills.</li>
<li>Prior experience working in a call center, or a commission driven role</li>
<li>Bilingual Spanish is highly preferred.</li>
<li>Enthusiastic, energetic, and self-motivated.</li>
</ul>
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