Communications Agent

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Job Summary

We are seeking a motivated Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. This entry-level opportunity is ideal for individuals who enjoy interacting with people, communicating information clearly, representing a company professionally, and contributing to customer and business growth.

Responsibilities

• Engage with customers and prospective customers in a friendly and professional manner.
• Communicate information about products and services clearly and accurately.
• Identify customer needs and provide appropriate information and solutions.
• Support promotional campaigns and customer engagement initiatives.
• Generate leads through customer interactions and outreach activities.
• Build and maintain positive customer relationships.
• Follow up with prospective customers to support business opportunities.
• Participate in promotional events and community outreach activities.
• Assist with presentations and promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Collaborate with team members to achieve communication and business goals.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers in person.
• Strong listening and relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, customer service, sales, marketing, retail, hospitality, or events is a plus but not required.

Additional Information

• Competitive Salary: $55,000 - $61,000 per year.
• Career Growth Opportunities: Opportunities to develop professionally and take on greater responsibilities as the organization grows.
• Professional Development: Build valuable skills in client relations, communication, coordination, operations, and service management.
• Supportive Work Environment: Join a collaborative and professional team focused on quality and continuous improvement.
• Skill Development: Strengthen transferable skills that can support long-term career advancement.
• Meaningful Work: Play an important role in creating positive and memorable experiences for Skillbridge Academy clients.