ConvergeCONSUMER, Backend DevOps_Products & Platforms

Position Summary

The Team

ConvergeCONSUMER™ is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. We operate with the speed and agility of a startup within the world's largest professional services firm.

We drive value for our clients by optimizing decisions and actions at a level of granularity only made possible with today's data and technology. ConvergeCONSUMER's suite of solutions helps consumer-facing businesses prosper in a world being re-shaped by convergence, where the lines between industries, competitors and collaborators, consumers and suppliers, and even human and artificial intelligence have blurred.

Position Summary

Are you the person people call when a delivery-blocking issue needs to be found fast? As a Backend DevOps & UAT Engineer on ConvergeCONSUMER, you'll be the technical backstop for our product delivery teams — troubleshooting backend issues, owning UAT coordination, and making sure problems get tracked to resolution instead of falling through the cracks.

Recruiting for this role ends on 11/30/2026.

Work you'll do

As the Backend DevOps & UAT Engineer, you will:

• Troubleshoot backend issues surfacing during product delivery and client implementations, working across environments to isolate root cause
• Own User Acceptance Testing (UAT) coordination for product releases, catching and resolving issues before go-live
• Escalate and track defects and delivery blockers across engineering, delivery, and product teams until resolved
• Build and maintain test scripts and scenarios to validate backend functionality ahead of releases
• Partner with delivery teams to validate environment configuration, data, and integration issues during implementations
• Support CI/CD pipeline health and flag recurring failure patterns to engineering
• Document recurring issues and troubleshooting steps to build the team's shared knowledge base

The successful candidate would possess these skills:

• Methodical troubleshooter who can isolate root cause across multiple layers of a system under time pressure
• Comfortable working across engineering, delivery, and product teams to track an issue through to resolution
• Detail-oriented tester who thinks through edge cases and the downstream effects of changes
• Clear written communicator, able to document issues and steps so others can follow them
• Stays calm under pressure when a delivery-blocking issue needs fast triage and escalation
• Continuous-improvement mindset toward reducing recurring issues over time

Qualifications

Required:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 5+ years of backend development or DevOps experience supporting product delivery or implementation troubleshooting
• Hands-on experience with UAT coordination, defect tracking, and escalation management across engineering and delivery teams
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Experience with CI/CD tooling and pipeline troubleshooting
• Experience supporting client-facing product implementations or deployments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 -$218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 371444

Job ID371444