The In-House Sales Manager is responsible for leading and developing a team of Sales Consultants to achieve sales goals, deliver exceptional guest experiences, and maintain compliance with company standards. Reporting to senior sales leadership, this role provides hands-on coaching, manages daily sales floor activities, and supports the execution of sales strategies designed to maximize revenue and team performance.
This position is a working sales leadership role that combines team development, operational oversight, and active involvement in the sales process to drive consistent results.
What does Exploria Resorts have to offer?&nbsp; Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including&nbsp;Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&amp;D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
In-House Sales Manager
Full Time
Location: Summer Bay Orlando by Exploria Resorts&nbsp;
<h3>Responsibilities and Duties:</h3>
<h3>Sales Leadership &amp; Performance</h3>
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Lead and motivate a team of In-House Sales Consultants to meet and exceed individual and team sales goals
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Provide daily sales floor leadership, including TO support and coaching during presentations and closings
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Monitor tour flow and ensure efficient guest transitions throughout the sales process
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Track individual performance metrics and implement corrective actions when needed
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Support the achievement of monthly sales revenue and volume targets
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<h3>Coaching, Training &amp; Development</h3>
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Train and onboard new Sales Consultants on company sales processes and expectations
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Provide ongoing coaching to improve presentation skills, objection handling, and closing techniques
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Conduct performance discussions and development planning with team members
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Recognize top performers and promote a culture of accountability and continuous improvement
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Assist with recruiting and interviewing sales candidates as needed
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<h3>Operations &amp; Compliance</h3>
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Ensure adherence to company sales procedures, compliance requirements, and brand standards
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Complete required sales reports and communicate performance updates to senior leadership
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Maintain accurate documentation and support audit readiness
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Assist with the execution of sales contests, incentives, and team initiatives
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Identify opportunities to improve team efficiency and sales effectiveness
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<h3>Guest Experience &amp; Culture</h3>
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Deliver a positive and professional guest experience throughout the sales process
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Address guest concerns promptly and professionally
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Foster a results-driven team environment built on integrity, professionalism, and company values
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Lead by example in attendance, preparation, and customer service
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<h3>Qualifications</h3>
Qualifications and Skills
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5+ years of Timeshare Sales experience, including In-House Sales
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1–3+ years of Sales Management or Team Leadership experience
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Demonstrated success in meeting or exceeding sales targets
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Strong coaching, mentoring, and leadership abilities
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Solid understanding of sales presentations, closing techniques, and customer engagement strategies
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Ability to analyze performance metrics and drive team improvement
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Active Florida Real Estate License (required)
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Excellent communication, organizational, and problem-solving skills
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Professional demeanor with strong time-management abilities
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Availability to work weekends and holidays as needed
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Ability to stand and/or walk for extended periods
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