At Leon Medical Centers, we believe every patient interaction matters. We're looking for a warm, energetic, and customer-focused Lobby Representative who loves helping others and creating outstanding experiences from the moment patients walk through our doors.
What You'll Do
What We're Looking For
Why Join Leon Medical Centers?
Qualifications
What You'll Do
- Be the first friendly face welcoming patients and visitors
- Escort patients throughout the center and ensure they feel comfortable at all times
- Assist with special needs (wheelchairs, walkers, etc.)
- Support appointment verification using a tablet
- Keep patients engaged and informed while waiting
- Provide compassionate support and resolve concerns with empathy
- Collaborate with front desk and clinical teams to ensure seamless service
- Deliver a warm goodbye that leaves a lasting impression
What We're Looking For
- Passion for customer service and patient care
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Patience and empathy when working with seniors
- Bilingual (English/Spanish) preferred
Why Join Leon Medical Centers?
- Be part of a mission-driven organization that truly cares
- Work in a supportive, collaborative environment
- Make a meaningful impact in patients' lives every day
Qualifications
- High school diploma or equivalent experience
- Customer-facing experience is a plus