DESCRIPTION
Job Summary
The Maintenance Technician is responsible for maintaining the overall operation, safety, appearance, and functionality of the hotel property. This position ensures guest rooms, public areas, and hotel equipment are properly maintained according to Marriott brand standards while providing exceptional guest service and support to hotel operations.
Essential Job Functions
Qualifications
Physical Requirements
Work Environment
This position operates in a fast-paced hotel environment and requires responding quickly to maintenance issues while maintaining professionalism and safety standards. The Maintenance Technician plays an important role in creating a safe, clean, and comfortable experience for guests and associates.
Performance Expectations
About the Courtyard by Marriott Brand
Courtyard by Marriott is a globally recognized hotel brand designed for business and leisure travelers seeking comfort, convenience, and exceptional service. As part of Marriott International, Courtyard hotels focus on providing a modern, welcoming atmosphere with thoughtful amenities that help guests stay productive, relaxed, and connected while traveling.
REQUIREMENTS
About the Courtyard by Marriott Brand
Courtyard by Marriott is a globally recognized hotel brand designed for business and leisure travelers seeking comfort, convenience, and exceptional service. As part of Marriott International, Courtyard hotels focus on providing a modern, welcoming atmosphere with thoughtful amenities that help guests stay productive, relaxed, and connected while traveling.
Courtyard by Marriott properties are known for:
The brand emphasizes teamwork, professionalism, and creating memorable guest experiences. Associates are expected to uphold Marriott's core values by delivering excellent service, maintaining cleanliness standards, and supporting a positive environment for both guests and fellow team members.
Courtyard by Marriott continues to be one of the most trusted and respected hotel brands in the hospitality industry, serving millions of travelers worldwide each year.
Job Summary
The Maintenance Technician is responsible for maintaining the overall operation, safety, appearance, and functionality of the hotel property. This position ensures guest rooms, public areas, and hotel equipment are properly maintained according to Marriott brand standards while providing exceptional guest service and support to hotel operations.
Essential Job Functions
- Perform preventative maintenance and repairs throughout the hotel property.
- Respond promptly to guest maintenance requests and work orders.
- Troubleshoot and repair electrical, plumbing, HVAC, and mechanical systems.
- Maintain hotel guest rooms, public areas, meeting spaces, and exterior grounds.
- Conduct routine inspections to identify maintenance or safety concerns.
- Repair and maintain lighting, appliances, locks, fixtures, and equipment.
- Ensure compliance with safety standards, OSHA regulations, and hotel policies.
- Assist with painting, carpentry, drywall, and minor renovation projects.
- Maintain organized maintenance shop, tools, and supply inventory.
- Monitor boiler, HVAC, fire safety, and pool systems as applicable.
- Respond to emergency maintenance situations when needed.
- Support housekeeping and front desk teams to ensure guest satisfaction.
- Follow Marriott brand standards and company procedures at all times.
Qualifications
- Previous maintenance experience preferred, especially in hospitality or commercial buildings.
- Basic knowledge of plumbing, electrical, HVAC, carpentry, and general repairs.
- Ability to use hand tools, power tools, and maintenance equipment safely.
- Strong troubleshooting and problem-solving skills.
- Excellent time management and organizational abilities.
- Ability to work independently with minimal supervision.
- Flexible schedule including weekends, evenings, and holidays.
- Professional appearance and positive attitude.
Physical Requirements
- Ability to stand, walk, climb ladders, bend, kneel, and lift up to 50 pounds.
- Ability to work indoors and outdoors in varying temperatures.
- Ability to safely handle tools, chemicals, and maintenance equipment.
Work Environment
This position operates in a fast-paced hotel environment and requires responding quickly to maintenance issues while maintaining professionalism and safety standards. The Maintenance Technician plays an important role in creating a safe, clean, and comfortable experience for guests and associates.
Performance Expectations
- Maintain guest satisfaction through timely maintenance response.
- Ensure hotel equipment and facilities remain operational and well-maintained.
- Complete preventative maintenance assignments on schedule.
- Maintain a safe and organized work environment.
- Demonstrate teamwork, professionalism, and reliability.
About the Courtyard by Marriott Brand
Courtyard by Marriott is a globally recognized hotel brand designed for business and leisure travelers seeking comfort, convenience, and exceptional service. As part of Marriott International, Courtyard hotels focus on providing a modern, welcoming atmosphere with thoughtful amenities that help guests stay productive, relaxed, and connected while traveling.
REQUIREMENTS
About the Courtyard by Marriott Brand
Courtyard by Marriott is a globally recognized hotel brand designed for business and leisure travelers seeking comfort, convenience, and exceptional service. As part of Marriott International, Courtyard hotels focus on providing a modern, welcoming atmosphere with thoughtful amenities that help guests stay productive, relaxed, and connected while traveling.
Courtyard by Marriott properties are known for:
- Clean, comfortable, and modern guest rooms
- Friendly and attentive hospitality
- Convenient locations near business districts, universities, airports, and attractions
- Flexible work and social spaces
- Fitness centers, pools, and on-site dining options
- A commitment to Marriott's high standards of quality and guest satisfaction
The brand emphasizes teamwork, professionalism, and creating memorable guest experiences. Associates are expected to uphold Marriott's core values by delivering excellent service, maintaining cleanliness standards, and supporting a positive environment for both guests and fellow team members.
Courtyard by Marriott continues to be one of the most trusted and respected hotel brands in the hospitality industry, serving millions of travelers worldwide each year.