Job Family STAFF - Support Staff Grade CT Salary $14.00 - $22.13 Department Student Services Reports To Dean of Student Services Closing Date Open until filled FLSA Status Non-Exempt First Review Date August 4, 2026
Position Overview
The Part-time Information Center Coordinator ensures that all campus visitors, students, faculty and staff receive current, relevant and accurate information about student services, special events, campus facilities and academic services.
What you will be doing
This function/position has been designated as "essential." This means that when the College is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at the College.
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. CRCTitleIXADA@mdc.edu
Position Overview
The Part-time Information Center Coordinator ensures that all campus visitors, students, faculty and staff receive current, relevant and accurate information about student services, special events, campus facilities and academic services.
What you will be doing
- Ensures that all campus marketing and informational materials are distributed in a timely manner and are kept current
- Develops and maintains staff schedules
- Assists in the supervision and training of student assistants
- Prepares payroll reports and assists with general office administration
- Adheres to College policies and procedures and ensures compliance by reporting service or safety concerns to the appropriate departments
- Provides positive initial impression of the campus by offering excellent customer service to students, faculty, staff and guests via phone and in person
- Participates in emergency response procedures
- Answers general questions regarding the queuing system, student services, campus operations and campus events
- Performs other duties as assigned
- Associate's Degree from an accredited institution and two (2) years of customer service or related experience; or 30 college credits and three (3) years of customer service or related experience; or a combination of education, training and experience
- All degrees must be from a regionally accredited institution
- Knowledge and understanding of College organization, goals and objectives, and policies and procedures
- Possess strong interpersonal and communication skills (verbal and written)
- Knowledge of Microsoft office software (Word, Excel, PowerPoint and Outlook) and specific computer programs related to area of responsibility
- Ability to perform effective research online
- Ability to successfully manage multiline phone system
- Ability to write simple correspondence
- Possess excellent organizational, multi-tasking, and time-management skills
- Ability to deal with problems or refer problems to appropriate areas
- Ability to maintain a high level of poise and professionalism in all circumstances
- Possess excellent customer service skills
- Ability to work well with students, faculty and staff
This function/position has been designated as "essential." This means that when the College is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at the College.
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. CRCTitleIXADA@mdc.edu