Senior Field Service Technician
System Soft Technologies
Miami, FL 33128, USA
6/7/2026
Automotive Technician / Mechanic
Full time
At 360 Energy Solutions, we specialize in turnkey power generation services and
solutions-from rental generators and installations to full-scale backup power system
integrations. Based in Miami, FL, we serve clients across the region with a commitment to
reliability, safety, and customer satisfaction.
Job Summary
We are seeking a highly experienced Senior Generator Technician / Master Generator
Technician to serve as a top-level field expert in the diagnostics, repair, maintenance, and
commissioning of complex generator systems. This role is critical to ensuring equipment
reliability and operational excellence while acting as a technical leader within the service
team. The ideal candidate possesses advanced mechanical and electrical expertise,
strong leadership skills, and a commitment to safety and customer satisfaction.
Key Responsibilities
• Diagnose and repair complex mechanical, electrical, and control system issues on
diesel, natural gas, and bi-fuel generators
• Perform advanced troubleshooting on engines, alternators, switchgear, paralleling
systems, ATS, and digital control platforms
• Conduct load bank testing, start-up, commissioning, and acceptance testing of generator
systems
• Interpret wiring diagrams, schematics, and technical manuals to resolve system failures
• Perform major overhauls, engine rebuilds, and component replacements as required
• Ensure compliance with manufacturer specifications, NFPA 110, NEC, EPA, and local
codes
• Serve as the technical escalation point for complex service issues
• Mentor and train junior and mid-level technicians in diagnostics, safety, and best
practices
• Assist service management with technical guidance, repair strategies, and job planning
• Support emergency response and critical power outages as a lead technician
• Communicate clearly and professionally with customers regarding system condition,
repairs, and recommendations
• Collaborate effectively with internal teams, manufacturers, and third-party vendors
• Maintain accurate records of services performed, expenses, and billable hours
• Submit detailed service reports, diagnostics documentation, timesheets, and expense
reports daily
• Identify and recommend system upgrades, preventative maintenance, and compliance
improvements
• Maintain professional conduct and represent the company at a senior technical level
• Follow all company safety policies and OSHA regulations
• Perform work in a manner that ensures personal safety, team safety, and equipment
protection
Requirements & Experience
• 7-10+ years of hands-on generator technician experience
• Extensive experience with commercial and industrial generator systems (20kW-3MW+)
• Advanced electrical and mechanical troubleshooting skills
• Strong working knowledge of ATS, switchgear, and paralleling controls
• Ability to read and interpret complex electrical schematics
• Valid driver's license with acceptable driving record
• OEM certifications (Cummins, Caterpillar, Kohler, MTU, Generac Industrial, etc.) preferred
• Factory training on digital control systems and paralleling gear preferred
• Familiarity with NFPA 110 and applicable compliance standards
• Electrical license or equivalent technical certification preferred
• Ability to lift up to 75 lbs
• Ability to work in confined spaces and outdoor environments
• Willingness to travel locally and participate in an on-call rotation
• Ability to work extended hours during emergency response situations
Why Join 360 Energy Solutions?
We're a fast-growing, client-focused company that values technical excellence and
operational integrity. Our benefits include:
• Competitive Salary (based on experience and certifications) + Overtime + Travel Per Diem
• Health, Dental, and Vision Insurance
• Paid Time Off, Holidays, and Sick Leave
• 401(k) Plan with Company Match
• Company Vehicle, Tools, and Technology Provided
• Ongoing Training and Certification Opportunities
• Employee Referral Bonus Program
solutions-from rental generators and installations to full-scale backup power system
integrations. Based in Miami, FL, we serve clients across the region with a commitment to
reliability, safety, and customer satisfaction.
Job Summary
We are seeking a highly experienced Senior Generator Technician / Master Generator
Technician to serve as a top-level field expert in the diagnostics, repair, maintenance, and
commissioning of complex generator systems. This role is critical to ensuring equipment
reliability and operational excellence while acting as a technical leader within the service
team. The ideal candidate possesses advanced mechanical and electrical expertise,
strong leadership skills, and a commitment to safety and customer satisfaction.
Key Responsibilities
• Diagnose and repair complex mechanical, electrical, and control system issues on
diesel, natural gas, and bi-fuel generators
• Perform advanced troubleshooting on engines, alternators, switchgear, paralleling
systems, ATS, and digital control platforms
• Conduct load bank testing, start-up, commissioning, and acceptance testing of generator
systems
• Interpret wiring diagrams, schematics, and technical manuals to resolve system failures
• Perform major overhauls, engine rebuilds, and component replacements as required
• Ensure compliance with manufacturer specifications, NFPA 110, NEC, EPA, and local
codes
• Serve as the technical escalation point for complex service issues
• Mentor and train junior and mid-level technicians in diagnostics, safety, and best
practices
• Assist service management with technical guidance, repair strategies, and job planning
• Support emergency response and critical power outages as a lead technician
• Communicate clearly and professionally with customers regarding system condition,
repairs, and recommendations
• Collaborate effectively with internal teams, manufacturers, and third-party vendors
• Maintain accurate records of services performed, expenses, and billable hours
• Submit detailed service reports, diagnostics documentation, timesheets, and expense
reports daily
• Identify and recommend system upgrades, preventative maintenance, and compliance
improvements
• Maintain professional conduct and represent the company at a senior technical level
• Follow all company safety policies and OSHA regulations
• Perform work in a manner that ensures personal safety, team safety, and equipment
protection
Requirements & Experience
• 7-10+ years of hands-on generator technician experience
• Extensive experience with commercial and industrial generator systems (20kW-3MW+)
• Advanced electrical and mechanical troubleshooting skills
• Strong working knowledge of ATS, switchgear, and paralleling controls
• Ability to read and interpret complex electrical schematics
• Valid driver's license with acceptable driving record
• OEM certifications (Cummins, Caterpillar, Kohler, MTU, Generac Industrial, etc.) preferred
• Factory training on digital control systems and paralleling gear preferred
• Familiarity with NFPA 110 and applicable compliance standards
• Electrical license or equivalent technical certification preferred
• Ability to lift up to 75 lbs
• Ability to work in confined spaces and outdoor environments
• Willingness to travel locally and participate in an on-call rotation
• Ability to work extended hours during emergency response situations
Why Join 360 Energy Solutions?
We're a fast-growing, client-focused company that values technical excellence and
operational integrity. Our benefits include:
• Competitive Salary (based on experience and certifications) + Overtime + Travel Per Diem
• Health, Dental, and Vision Insurance
• Paid Time Off, Holidays, and Sick Leave
• 401(k) Plan with Company Match
• Company Vehicle, Tools, and Technology Provided
• Ongoing Training and Certification Opportunities
• Employee Referral Bonus Program