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ServiceNow SAM Architect

LTM
locationUniversity of South Florida, Tampa, FL 33620, USA
PublishedPublished: 6/6/2026
Architect
Full time
Role description

Job Title: ServiceNow SAM Architect

Location: Tampa, FL (Remote)

Job Description:

Seeking an Associate Principal with 11 to 15 years of experience in ServiceNow IT Asset Management specializing in ITAMSAM and expertise in ServiceNow architecture to lead and innovate ITAM solutions

Lead the strategic design development and implementation of ServiceNow IT Asset Management ITAM solutions with a focus on Software Asset Management SAM

Utilize deep expertise in ServiceNow architecture to optimize ITAM workflows ensuring seamless integration and high data accuracy

Analyze complex organizational requirements and translate them into scalable technical specifications for ITAMSAM modules

Oversee performance monitoring and compliance adherence of ITAMSAM applications within the ServiceNow platform Incorporate ServiceNow ITAM Hardware Asset Management HAM capabilities to enhance overall asset tracking and management

Drive innovation and continuous improvement initiatives to streamline ITAM processes reporting and regulatory compliance

Stay informed of the latest ServiceNow ITAMSAM features industry trends and compliance standards to maintain cuttingedge solutions

Roles and Responsibilities

Lead endtoend design configuration and deployment of ServiceNow ITAMSAM modules aligned with organizational objectives

Manage the complete software asset lifecycle including discovery entitlement management compliance and optimization within ServiceNow

Collaborate with IT and business stakeholders to define implement and enforce ITAMSAM policies and procedures

Conduct regular audits and assessments to ensure data integrity and compliance with software licensing agreements

Troubleshoot and resolve complex issues related to ITAMSAM implementations and integrations

Provide technical leadership mentorship and guidance to senior and junior team members on ServiceNow ITAM best practices and architectural standards

Develop and maintain comprehensive training materials and documentation supporting ITAM processes and tools

Participate in crossfunctional teams to integrate ITAMSAM solutions with broader IT infrastructure and business processes