Support Staff-Risk Management Clerk

Job description
The Risk Management Clerk provides administrative and customer support for the School District of Osceola County's Risk Management and Employee Benefits department. This position serves as a key point of contact for employees, retirees, vendors, and the public by responding to inquiries, answering phones, managing correspondence, and assisting with general benefits and risk management-related questions. Responsibilities include maintaining and scanning confidential records, processing premium payments and employee terminations, supporting qualifying event enrollments, managing shared mailbox communications, distributing mail, and preparing documents and reports. The role requires strong organizational skills, attention to detail, customer service expertise, and the ability to handle sensitive information in compliance with privacy regulations such as HIPAA. Working independently within established procedures, the Risk Management Clerk supports departmental operations, ensures accurate recordkeeping, and contributes to the efficient delivery of employee benefits and risk management services throughout the district.

Title
Support Staff-Risk Management Clerk

Location
Risk & Benefits Management

Employment type
Full-time

City
Kissimmee

Address line 1
831 Simpson Rd

Job category
Professional Support Staff - Non-Bargaining

Required qualifications, skills and experience
High School Diploma or GED.
Typing Test (35wpm)
Minimum of two (2) years related work experience and/or educational experience.

EEO statement
The School District of Osceola County, Florida, does not discriminate in treatment or employment in its programs on the basis of race, color, national origin, gender, age, disability, marital status or genetic information in its educational programs and employment practices.

Minimum salary / rate
$31,578